---
title: Conversational Interfaces release notes
description: Conversational Interfaces includes enhancements and changes in the Xanadu release.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/conversational-interfaces-rn-landing.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Features and changes by product, Release notes for upgrading from Zurich, Learn about the Australia release, Australia release notes]
---

# Conversational Interfaces release notes

Conversational Interfaces includes enhancements and changes in the Xanadu release.

Updates are available for the following Conversational Interfaces applications on the ServiceNow AI Platform.

-   **[Advanced Work Assignment \(AWA\) release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/advanced-work-assignment-rn.md)**  
The ServiceNow® Advanced Work Assignment \(AWA\) application automatically assigns work items to your agents based on their availability, capacity, and, optionally, skills. AWA was enhanced and updated in the Australia release.
-   **[Sidebar release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/sidebar-rn.md)**  
The ServiceNow® Sidebar application enables agents and subject matter experts to collaborate on user issues. Sidebar was enhanced and updated in the Australia release.
-   **[Virtual Agent release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/virtual-agent-rn.md)**  
The ServiceNow® Virtual Agent application provides user assistance through a conversational interface to help users to quickly obtain information and to perform common work tasks. Virtual Agent was enhanced and updated in the Australia release.

**Parent Topic:**[Features and changes by product](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/new-features-changes.md)