---
title: CRM Core release notes
description: The ServiceNow CRM Core application manages the complete product life cycle from lead to cash. The application provides workflows, configurable entity mappings, and declarative actions such as suspend, resume, and disconnect on sold products. See the following sections for release notes by version.The Lead to Cash Core application has been renamed to CRM Core.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/crm-core-rn.html
release: australia
topic_type: topic
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [CRM Core, lead to cash, product life cycle, entity mapping, declarative actions, CRM Core, Lead to Cash Core, application rename]
breadcrumb: [Sales Customer Relationship Management release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# CRM Core release notes

The ServiceNow® CRM Core application manages the complete product life cycle from lead to cash. The application provides workflows, configurable entity mappings, and declarative actions such as suspend, resume, and disconnect on sold products. See the following sections for release notes by version.

## About CRM Core

-   Manage the product life cycle from lead to cash through a single configurable platform.
-   Perform declarative actions—suspend, resume, and disconnect—on sold products without custom development.
-   Transfer and sync data between source and target entities.
-   Control who can configure and manage entity mappings with role-based access.
-   Gain visibility into product status and life cycle activities to optimize operations and verify compliance.

See [Install and configure Lead to Cash Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/order-management/install-and-configure-lead-to-cash.md) for more information.

## Activation and other requirements

-   **Activation information**

    Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).


**Parent Topic:**[Sales Customer Relationship Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/sales-order-management-rn-landing.md)

## Version 1.10.0

The Lead to Cash Core application has been renamed to CRM Core.

### What's changed

-   **[Install and configure Lead to Cash Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/order-management/install-and-configure-lead-to-cash.md)Lead to Cash Core renamed to CRM Core**

    Lead to Cash Core application has been renamed to CRM Core.