---
title: Employee Service Management release notes
description: Employee Service Management has new and updated features in the Australia release
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/employee-service-management-rn-landing.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Features and changes by product, Release notes for upgrading from Zurich, Learn about the Australia release, Australia release notes]
---

# Employee Service Management release notes

Employee Service Management has new and updated features in the Australia release

-   **[HR Service Delivery release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/hr-service-delivery-landing.md)**  
The ServiceNow® HR Service Delivery application improves the employee service experience by automating HR interactions and providing a single platform for all HR services. HR Service Delivery was enhanced and updated in the Australia release.
-   **[Contract Management Pro release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/cmpro-landing-page.md)**  
Contract Management Pro has new and updated features in the Australia release.
-   **[Legal Service Delivery release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/lsd-rn-landing-page.md)**  
The ServiceNow® Legal Service Delivery streamlines legal operations by automating request intake, managing legal matters and investigations, and enabling secure collaboration across departments. Legal Service Delivery was enhanced and updated in the Australia release.
-   **[Unified Employee Experience release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/uex-rn-landing.md)**  
The Unified Employee Experience has new and updated applications and features in the Australia release.
-   **[ServiceNow Otto for Workplace Service Delivery \(WSD\) release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/wsd-na-rn.md)**  
The ServiceNow® ServiceNow Otto for Workplace Service Delivery \(WSD\) application enables workplace agents to summarize case information, generate resolution notes, and summarize the chat information for an interaction. Your workplace agents can review the chat and case context to propose resolutions quickly to your customers. ServiceNow Otto for WSD was enhanced and updated in the Australia release.

**Parent Topic:**[Features and changes by product](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/new-features-changes.md)