---
title: Knowledge Graph Brazil Early Availability release notes
description: Improved search results accuracy with enhanced Knowledge Graph integration in ServiceNow Otto for Virtual Agent Virtual Agent, ServiceNow Otto panel and AI Agent applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/knowledge-graph-rn-2026-09.html
release: australia
topic_type: topic
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Knowledge Graph release notes, AI Experiences release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# Knowledge Graph Brazil Early Availability release notes

Improved search results accuracy with enhanced Knowledge Graph integration in ServiceNow® Otto for Virtual Agent Virtual Agent, ServiceNow Otto panel and AI Agent applications.

## What's deprecated or removed

-   **Now LLM Service deprecation notice**

    Starting with the September 2026 release, Gemma 4 joins our growing portfolio of open-weight models available through Now LLM Service. The latest industry advancements are available alongside sovereignty-focused options. All models are hosted and governed by ServiceNow with the same infrastructure and data protections. Older models will remain available for existing published AI skills, agents, and agentic workflows, but will no longer be available for new development or configuration. For details, see the [KB3066214: ServiceNow Otto Model Upgrades](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3066214) article in the Now Support Knowledge Base.


**Parent Topic:**[Knowledge Graph release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/knowledge-graph-rn.md)