---
title: Predictive intelligence for Legal Service Delivery release notes
description: The ServiceNow Predictive Intelligence for Legal Service Delivery uses machine-learning algorithms for predicting subcategory and assignment groups for legal requests. This application is currently supported for the Australia release, but it will be deprecated in a future release.The ServiceNow Predictive Intelligence for Legal Service Delivery uses machine-learning algorithms for predicting subcategory and assignment groups for legal requests. This application is currently supported for the Australia release, but it will be deprecated in a future release.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/lsd-predictive-intelli-rn.html
release: australia
topic_type: topic
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Legal Service Delivery release notes, Employee Service Management release notes, Features and changes by product, Release notes for upgrading from Zurich, Learn about the Australia release, Australia release notes]
---

# Predictive intelligence for Legal Service Delivery release notes

The ServiceNow® Predictive Intelligence for Legal Service Delivery uses machine-learning algorithms for predicting subcategory and assignment groups for legal requests. This application is currently supported for the Australia release, but it will be deprecated in a future release.

## About Predictive intelligence for Legal Service Delivery

## Activation and other requirements

**Parent Topic:**[Legal Service Delivery release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/lsd-rn-landing-page.md)

## Australia

The ServiceNow® Predictive Intelligence for Legal Service Delivery uses machine-learning algorithms for predicting subcategory and assignment groups for legal requests. This application is currently supported for the Australia release, but it will be deprecated in a future release.

### Plugin information

-   **Deprecated plugins**

    The following plugin is planned for deprecation in a future release:

    [Predictive intelligence for Legal Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/lsd-predictive-intelligence-landing.md) \(sn\_lg\_pi\): Planned for deprecation in C release. There is no replacement for this plugin.