---
title: Notify release notes
description: The ServiceNow Notify application adds support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. Notify was enhanced and updated in the Australia release.The ServiceNow Notify application adds support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. Notify was enhanced and updated in the Australia release.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/notify-rn.html
release: australia
topic_type: topic
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [ServiceNow AI Platform capabilities release notes, Features and changes by product, Release notes for upgrading from Zurich, Learn about the Australia release, Australia release notes]
---

# Notify release notes

The ServiceNow® Notify application adds support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. Notify was enhanced and updated in the Australia release.

## About Notify

Use the Notify granular admin role to configure Notify features.

See [Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/notify-landing-page.md) for more information.

## Activation and other requirements

-   **Activation information**

    Notify is a ServiceNow AI Platform feature that is active by default.


**Parent Topic:**[ServiceNow AI Platform capabilities release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/now-platform-capabilities-rn-landing.md)

## Australia

The ServiceNow® Notify application adds support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. Notify was enhanced and updated in the Australia release.

### What's new

-   **[Granular admin roles in Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/r_NotifyRoles.md)**

    Configure the Notify application features using the granular Notify admin role \(notify\_setup\_admin\).