---
title: On-Call Onboarding release notes
description: The ServiceNow On-Call Onboarding for the On-Call Scheduling app enables you to create schedules for many groups at once.The ServiceNow On-Call Onboarding for the On-Call Scheduling app enables you to create schedules for many groups at once.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/on-call-onboarding-rn.html
release: australia
topic_type: topic
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [On-Call Onboarding release notes]
breadcrumb: [IT Service Management release notes, Features and changes by product, Release notes for upgrading from Zurich, Learn about the Australia release, Australia release notes]
---

# On-Call Onboarding release notes

The ServiceNow® On-Call Onboarding for the On-Call Scheduling app enables you to create schedules for many groups at once.

## About On-Call Onboarding

-   Onboard many teams onto on-call rotations at once — shift templates, rosters, and escalation policies — instead of configuring each team one at a time.
-   Keep bulk schedule setup safe with per-team rollback: if one team's setup fails, the rest of the batch still completes.

See [Create on-call schedules for multiple groups](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/oc-create-bulk-schedule-onboarding.md) for more information.

## Activation and other requirements

**Important:** On-Call Onboarding is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

-   **Activation information**

    Install On-Call Onboarding by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).

    Australia Patch 4 or later is required to install and use the On-Call Onboarding.


**Parent Topic:**[IT Service Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/it-service-management-rn-landing.md)

## Version 1.0.4

The ServiceNow® On-Call Onboarding for the On-Call Scheduling app enables you to create schedules for many groups at once.

### What's new

-   **[Bulk on-call schedule setup wizard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/oc-create-bulk-schedule-onboarding.md)**

    Admins with the rota\_admin role can now onboard many teams onto on-call rotations in a single guided flow, instead of configuring each team one-by-one in On-Call Scheduling. Select the **On-Call Bulk Onboarding** in Service Operations Workspace \(SOW\).

-   **[Excel-based bulk roster template for upload](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/oc-bulk-schedule-roster-template.md)**

    The bulk on-call schedule setup wizard generates a pre-populated Excel workbook for the teams selected in the shift-template step. This template helps admins only need to fill in team member names per shift and rotation settings before uploading it back into the wizard.