---
title: Request Management release notes
description: The ServiceNow Request Management application enables catalog items to be requested and fulfilled based on defined flows.. See the following sections for release notes by version.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/request-management-rn.html
release: australia
topic_type: topic
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [IT Service Management release notes, Features and changes by product, Release notes for upgrading from Australia, Learn about the Brazil release, Brazil release notes]
---

# Request Management release notes

The ServiceNow® Request Management application enables catalog items to be requested and fulfilled based on defined flows.. See the following sections for release notes by version.

## About Request Management

-   Request Management streamlines fulfillment workflows, reduces manual effort, and improves visibility into request status for both users and agents.
-   Request Management allows employees to submit requests for services, products, or information through a self-service portal.

See  for more information.

## Activation information

Request Management is a ServiceNow AI Platform feature that is active by default.

## Accessibility and localization

-   **Accessibility information**
    -   Reflow support for Request Management: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations.

**Parent Topic:**[IT Service Management release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/it-service-management-rn-landing.md)