---
title: Sidebar release notes
description: The ServiceNow Sidebar application enables agents and subject matter experts to collaborate on user issues. Sidebar was enhanced and updated in the Australia release.The ServiceNow Sidebar application enables agents and subject matter experts to collaborate on user issues. Sidebar was enhanced and updated in the Australia release.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/release-notes/sidebar-rn.html
release: australia
topic_type: topic
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Conversational Interfaces release notes, Features and changes by product, Release notes for upgrading from Zurich, Learn about the Australia release, Australia release notes]
---

# Sidebar release notes

The ServiceNow® Sidebar application enables agents and subject matter experts to collaborate on user issues. Sidebar was enhanced and updated in the Australia release.

## About Sidebar

-   Move and resize the chat window using the Sidebar new dynamic window framework.
-   Create standalone Sidebar discussions.

See [Sidebar](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/sidebar-landing.md) for more information.

## Activation and other requirements

**Important:** Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

-   **Activation information**

    Sidebar is a ServiceNow AI Platform feature that is active by default.


**Parent Topic:**[Conversational Interfaces release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/conversational-interfaces-rn-landing.md)

## Australia

The ServiceNow® Sidebar application enables agents and subject matter experts to collaborate on user issues. Sidebar was enhanced and updated in the Australia release.

### What's new

-   **[Sidebar](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/sidebar-landing.md)**

    Customize the subject title for Sidebar discussions by replacing the default short description with any field from the record.

-   **[Sidebar](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/sidebar-landing.md)**

    Move and resize the Sidebar chat window using the dynamic window framework.

-   **[Sidebar](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/sidebar-landing.md)**

    Create a standalone Sidebar discussion that is not tied to a specific record.