---
title: Create an entity in the Multiple Case Configuration table for multi-store creation in Retail Task Management Core
description: Create an entity in the multiple case creation configuration table based on the mapping that you created.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/legacy-retail-task-management/rahi-retail-create-entitt-multiple-case-creation.html
release: australia
product: \[Legacy\] Retail Task Management
classification: legacy-retail-task-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, Retail Task Management, Retail]
---

# Create an entity in the Multiple Case Configuration table for multi-store creation in Retail Task Management Core

Create an entity in the multiple case creation configuration table based on the mapping that you created.

## Before you begin

Role required: admin

## About this task

\[Omitted image "rahi-retail-create-entity.png"\] Alt text: Adding an entity to the Multiple Case Configuration table for Retail Task Management Core.

## Procedure

1.  Navigate to **All** and search for **sn\_case\_creation\_config.do**

2.  Press enter.

3.  In the **Multiple Case Configuration** table, fill in the following fields:

<table id="table_yf3_pb2_12c"><thead><tr><th>

Field

</th><th>

Name

</th></tr></thead><tbody><tr><td>

Name

</td><td>

A name for this multiple case configuration.

</td></tr><tr><td>

Entity mapping

</td><td>

Select the entity mapping for this multiple case configuration.

 This value determines what the source table and target tables are for this configuration.

</td></tr><tr><td>

Case creation entity

</td><td>

Specifies which field should create multiple cases.

 Select **Organization Core**.

</td></tr></tbody>
</table>4.  Select **Save**.


## Result

An entity has been created in the Multiple Case Configuration table.