---
title: Retail store plans tracking
description: Store plan Tracking gives headquarters and regional operations managers real-time visibility into published store plan progress, from overall completion summaries down to individual store tasks, so teams can identify and address delays before they become failures.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/rahi-retail-explore-store-plans-tracking.html
release: australia
topic_type: concept
last_updated: "2026-10-05"
reading_time_minutes: 1
breadcrumb: [Retail store plans, Explore, Retail]
---

# Retail store plans tracking

Store plan Tracking gives headquarters and regional operations managers real-time visibility into published store plan progress, from overall completion summaries down to individual store tasks, so teams can identify and address delays before they become failures.

Once a plan is published and cases are generated, the **Track Plan** tab gives plan authors a structured view of how each store is progressing for a selected schedule occurrence.

-   **Plan-level rollup** - A consolidated view of execution progress across all stores assigned to a published plan, reported for one schedule occurrence at a time.
-   **Drill-down navigation** - A structured path from a published plan through to parent HQ cases, store cases, and individual store tasks to enable managers to investigate specific delays without losing context.
-   **Consistent case access** - Parent and child cases are accessible from the plan record, plan type list, and retail case views to eliminate the navigation friction that forces teams into ad-hoc case searches today.

Store Plan Authoring handles the design and scheduling of plans to define tasks, link store locations, and trigger case generation on a schedule. Execution Tracking picks up from the point of publication and provides the operational oversight layer that Authoring does not cover.

-   **[Stages of store plan tracking and monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-stages-tracking-monitoring.md)**  
A store plan moves through distinct phases, each supported by specific screens and interactions. Tracking activates from the point of publication onward.
-   **[Scenarios for tracking store plans](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-scenarios-tracking-store-plans.md)**  
Tracking can support several operational goals.
-   **[Implementation details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-implementation-details.md)**  
The following table captures each screen in the tracking flow and the interaction pattern it uses.

**Parent Topic:**[Retail store plans](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-retail-multistore-operational-planning.md)