---
title: Implementation details
description: The following table captures each screen in the tracking flow and the interaction pattern it uses.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/rahi-retail-implementation-details.html
release: australia
topic_type: concept
last_updated: "2026-04-29"
reading_time_minutes: 1
breadcrumb: [Retail store plans tracking, Retail store plans, Explore, Retail]
---

# Implementation details

The following table captures each screen in the tracking flow and the interaction pattern it uses.

|Screen|Description|
|------|-----------|
|Plan list|Expanded plan row surfaces HQ cases inline. Serves as the unified entry point for all downstream navigation.|
|Plan details|Reuses the existing playbook tab view. Displays plan-level configuration and task definitions. No new interaction patterns required.|
|Track plan|Displays the HQ cases and the state of the cases.|
|HQ case - details|Store Record Page layout.|
|HQ case - task list|Closing Case playbook applied at the HQ level. Lists HQ tasks with state. Reuses the BPL \(Best Practice Library\) playbook interaction model.|
|Store case|Shows list of store cases under the parent HQ case.|
|HQ task - details|Shows list of HQ task details.|
|Store case - details|Shows list of store case details.|
|Store tasks|Shows list of store tasks with the state.|
|Store task - details|Shows list of store task details.|

**Parent Topic:**[Retail store plans tracking](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-explore-store-plans-tracking.md)