--- title: Track In-store operations cases and tasks description: Monitor progress, completion rates, or delays across all stores for a single plan by tracking and monitoring in-store operations case and task progress. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/rahi-retail-in-store-ops-track.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Manage store plans, Retail] --- # Track In-store operations cases and tasks Monitor progress, completion rates, or delays across all stores for a single plan by tracking and monitoring in-store operations case and task progress. - **[Track an In-store operations case created from a store plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-track-in-store-case.md)** Monitor the progress of an In-store operations case from the CSM/FSM Configurable Workspace. - **[Track an In-store operations task created from a store plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-track-in-store-task.md)** Monitor the progress of an In-store operations task from the CSM/FSM Configurable Workspace. - **[Track an In-store operations task on Retail mobile app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-track-in-store-tasks-mobile.md)** Monitor the progress of an In-store operations task on Retail mobile app. **Parent Topic:**[Manage store plans](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-manage-store-plans.md)