---
title: Work on an In-store operations task in Retail Mobile
description: Complete individual work items tied to a store case using Retail Mobile.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/rahi-retail-in-store-task-mobile.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Fulfill In-store operations cases and tasks in Retail Mobile, Manage store plans, Retail]
---

# Work on an In-store operations task in Retail Mobile

Complete individual work items tied to a store case using Retail Mobile.

## Before you begin

Role required: sn\_rtl\_instore\_ops.manager or sn\_rtl\_instore\_ops.associate

## About this task

**Note:** The tasks can also be accessed from their parent case.

## Procedure

1.  In **Retail Mobile**, select **My Work**.

2.  In **Tasks**, select the store task you want to work on.

3.  From the **Actions** dropdown, select the following as needed:

    -   Assign task - Assign the task to someone else.
    -   Assign to me - Assign the task to yourself.
    -   Edit task - Edit the task details.
4.  In the Activity tab, add comments as needed.

5.  Select **Close task** to mark the task as complete.


**Parent Topic:**[Fulfill In-store operations cases and tasks in Retail Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-fulfill-in-store-ops-mobile.md)