--- title: Manage store plans to generate cases and tasks description: Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/rahi-retail-manage-store-plan-authoring.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Manage store plans, Retail] --- # Manage store plans to generate cases and tasks Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts. - **[Create a store plan from the workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/create-plan-workspace.md)** The HQ manager creates a new plan for case and task generation. - **[Add HQ case details to the HQ communication plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-add-hq-case-details.md)** Log the HQ case details to the new HQ communications store plan. - **[Add HQ task details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-add-hq-task-details.md)** Log the HQ task details to the new HQ communications store plan. - **[Add store case details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-add-store-case-details.md)** Log the store case details to the new HQ communications plan. - **[Add store task details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-add-store-task-details.md)** Log the store task details to the new HQ communications plan. - **[Add affected Retail stores](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-add-affected-retail-stores.md)** Determine the affected Retail stores from the list of retail stores. - **[Schedule the store plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail_schedule-the-cases-or-tasks.md)** Schedule the store plan based on the requirement- immediate, one time, or recurring. Once the store plan gets scheduled, it automates the case and task generation which reduces manual work. - **[Review store plan details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/review-store-plan-details.md)** Review the details logged for the store plan and make any updates in any of the sections, if required. **Parent Topic:**[Manage store plans](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-manage-store-plans.md)