---
title: Manage store plans
description: Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/rahi-retail-manage-store-plans.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Retail]
---

# Manage store plans

Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts.

-   **[Manage store plans to generate cases and tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-manage-store-plan-authoring.md)**  
Manage store plans to plan and schedule generation of cases and tasks to simplify manual efforts.
-   **[Monitor a published store plan across multiple stores](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-monitor-published-store-plan.md)**  
Audit or review previously published schedules as needed using the CSM/FSM Configurable Workspace.
-   **[Clone a store plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-clone-store-plan.md)**  
Clone an existing store plan to create a new store plan that includes the items, conditions, and hierarchy.
-   **[Delete or deactivate a store plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-deactivate-a-store-plan.md)**  
A store plan can be deleted when it is active and in the Draft state or deactivated when it is active and is in the Published state.
-   **[Track In-store operations cases and tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-in-store-ops-track.md)**  
Monitor progress, completion rates, or delays across all stores for a single plan by tracking and monitoring in-store operations case and task progress.
-   **[Fulfill In-store operations cases and tasks in Retail Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-fulfill-in-store-ops-mobile.md)**  
Use Retail Mobile to review, track, and complete In-store operations cases and tasks generated from store plans.
-   **[Fulfill In-store operations cases and tasks on the Retail Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-retail-fulfill-in-store-ops-portal.md)**  
Use the Retail Portal to review and complete In-store operations cases and tasks generated from store plans, including embedded questionnaires.