---
title: Manage Store Audit
description: Manage store audit operations by audit assignments, creating and publishing audit plans, and completing store audits.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/retail-industry/rahi-store-audit-manage.html
release: australia
topic_type: concept
last_updated: "2026-07-08"
reading_time_minutes: 1
breadcrumb: [Retail]
---

# Manage Store Audit

Manage store audit operations by audit assignments, creating and publishing audit plans, and completing store audits.

For more information on managing store audits, see

-   [Audit assignment from workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-t-override-assignment.md)
-   [Create and publish an audit plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-t-create-and-generate.md)
-   [Complete a store audit](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-t-fulfill-audit.md)

.

-   **[Audit assignment from workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-t-override-assignment.md)**  
As a Store Audit Manager, manually assign a Store Audit Case or Audit Task to a specific Auditor, or change the assignment group set by the automated assignment rules.
-   **[Create and publish an audit plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-t-create-and-generate.md)**  
Use the **Store audit** playbook in CSM/FSM Workspace to author and publish an audit plan. Publishing automatically creates the Store Audit Cases and Audit Tasks for all selected store locations.
-   **[Complete a store audit](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-t-fulfill-audit.md)**  
As an Auditor, open your assigned Store Audit Case in CSM/FSM Workspace, record observations, complete each Audit Task, then close the Store Audit Case.
-   **[Complete a store audit from Retail Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-t-fulfill-audit-mobile.md)**  
As a Location Auditor, take your assigned Store Audit Case and Audit Tasks in Retail Mobile, complete the questionnaire, and close the case.
-   **[Complete an Audit Task from Retail Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/retail-industry/rahi-store-audit-t-complete-audit-task-mobile.md)**  
As a Location Auditor, open an Audit Task in Retail Mobile, complete its questionnaire, and close the task.