---
title: Manage Predictive Intelligence for User Reported Phishing
description: The Predictive Intelligence for User Reported Phishing feature provides a significant solution in triaging and prioritizing user reported phishing emails.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/cj-sir-ml-predictive-intelligence-urp.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Manage Predictive Intelligence for User Reported Phishing

The Predictive Intelligence for User Reported Phishing feature provides a significant solution in triaging and prioritizing user reported phishing emails.

This section describes the following:

-   [Predictive Intelligence for User Reported Phishing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/cj-sir-ml-urp.md)
-   [Required components and plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/cj-sir-ml-urp-comp.md)
-   [Final verdict generation for User Reported Phishing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/cj-sir-ml-urp-final.md)
-   [Troubleshooting Predictive Intelligence for User Reported Phishing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/cj-sir-ml-urp-trouble.md)