---
title: Manage Conference Call users and groups
description: The Admin can configure conference call settings to display a predefined list of users and groups to add to a call.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/config-conference-call.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Security Incident Response conference call integration, Configure, Security Incident Response Workspace, Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Manage Conference Call users and groups

The Admin can configure conference call settings to display a predefined list of users and groups to add to a call.

## Before you begin

Role required: sn\_si.admin

## Procedure

1.  Navigate to **Workspaces** > **Security Incident Response Workspaces** > **Administration**.

2.  Select **Conference Call**, and then **Call Configuration**.

3.  From the Call Configurations page, select **Conference Call Config**.

    The configuration page displays to configure predefined list of users and groups.

4.  On the Details form, fill the fields.

<table id="table_upf_nhd_zdc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of the conference call configuration.

</td></tr><tr><td>

Autofill Users

</td><td>

Option to auto-fill the configured users for a conference call. Selecting this option adds the configured users and groups to a conference call.**Note:** You can add or remove users/groups when initiating a call as well.

</td></tr><tr><td>

Show Affected Users

</td><td>

Option to display the affected users for adding to a call.

</td></tr><tr><td>

Show Assignment Group Users

</td><td>

Option to display the assignment group users for adding to a call.

</td></tr><tr><td>

Default Groups

</td><td>

Option to add default groups for adding to a call.

</td></tr><tr><td>

Default Users

</td><td>

Option to add default users for adding to a call.

</td></tr></tbody>
</table>5.  Select **Save** to save the conference call configuration.


**Parent Topic:**[Security Incident Response conference call integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/sir-conf-call-capability.md)