---
title: Configure Shift Handover
description: Configure Shift Handover settings to provide complete shift information to the next shift analysts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/config-shift-handover.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Configure, Security Incident Response Workspace, Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Configure Shift Handover

Configure Shift Handover settings to provide complete shift information to the next shift analysts.

-   **[Configure Shift Handover Templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/configure-shift-handover-templates.md)**  
The Admin can define and configure different Shift Handover templates for the Shift Owner to create shift handover records and hand them over to the next shift team.
-   **[Create shifts through Security Incident Response Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/configure-shift-times.md)**  
Create shifts through the Security Incident Response Workspace to use when configuring shift handover records.

**Parent Topic:**[Configuring SIR Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/configuring-security-incident-response-workspace.md)

**Related topics**  


[Configuring ServiceNow Otto for Security Incident Response \(SIR\)]()

[Set up view of SIR Records]()

[Configure SI design time investigation]()

[SIR Workspace Related Records]()

[Define the new Risk Score Calculator Rules]()

[Security Incident Response conference call integration]()

[Configure report templates in Security Incident Response]()

[On-Call scheduling in Security Incident Response]()

[Category management in Security Incident Response]()

[View and update Security Incident Response system properties]()

[Create quick filters for Security Incidents and Response Tasks lists]()

[Timeline in Security Incident Response Workspace]()