---
title: Create shifts through Security Incident Response Workspace
description: Create shifts through the Security Incident Response Workspace to use when configuring shift handover records.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/configure-shift-times.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure Shift Handover, Configure, Security Incident Response Workspace, Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Create shifts through Security Incident Response Workspace

Create shifts through the Security Incident Response Workspace to use when configuring shift handover records.

## Before you begin

Role required:

-   sn\_escm\_sh.shift\_admin
-   sn\_si.admin, which includes the sn\_escm\_sh.shift\_admin role

## Procedure

1.  Navigate to **Workspaces** > **Security Incident Response Workspace**.

2.  Select **Administration**.

3.  Select **Shift Handover** and then select **Shift Time Configurations**.

4.  Select **New**.

5.  In the **Shift** field, enter a name for the shift.

6.  In the **Start Time** and **End Time** fields, provide the starting and ending times for the shift.

    **Note:** The time values are in your configured timezone.

7.  Select **Save**.


## Result

The new shift is added on the Shift Time Configurations page.

**Parent Topic:**[Configure Shift Handover](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/config-shift-handover.md)

**Related topics**  


[Configure Shift Handover Templates]()