--- title: Escalate a security incident description: If an escalation path exists for a security incident, the Escalate button is available in the security incident header. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/escalate-security-incident.html release: australia product: Security Incident Response classification: security-incident-response topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Managing security incidents and inbound requests, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Escalate a security incident If an escalation path exists for a security incident, the Escalate button is available in the security incident header. ## Before you begin Role required: sn\_si.admin You must have an escalation group created to see this button. See [Create a Security Operations user-defined escalation group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/create-user-defined-escalation-group.md) for more information. ## Procedure 1. Navigate to **All** > **Security Incident** > **Show Open Incidents**. 2. Open the incident you want to escalate. 3. Select the **Escalate** button. 4. Choose an escalation group. 5. Enter a reason for the escalation. 6. Select **Submit.** Updates **Assignment Group** and **Assigned to** on the security incident.