--- title: Record creation from security incidents description: After you have created and saved a security incident, you can create a change request \(CHG\), incident \(INC\), or problem \(PRB\) record from it. You can also create a customer service case from any security incident. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/file-creation-from-si.html release: australia product: Security Incident Response classification: security-incident-response topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Security incident creation, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Record creation from security incidents After you have created and saved a security incident, you can create a change request \(CHG\), incident \(INC\), or problem \(PRB\) record from it. You can also create a customer service case from any security incident.