--- title: Install and configure CrowdStrike Falcon Insight description: Install and configure the CrowdStrike Falcon Insight for Security Operations application from the ServiceNow Store on your ServiceNow AI Platform instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/install-and-configure-crowdstrike-falcon-insight.html release: australia product: Security Incident Response classification: security-incident-response topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [CrowdStrike Falcon Insight integration, Security Incident Response integrations, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Install and configure CrowdStrike Falcon Insight Install and configure the CrowdStrike Falcon Insight for Security Operations application from the ServiceNow Store on your ServiceNow AI Platform instance. ## Before you begin Role required: admin **Note:** You can associate a capability with only one profile. You can't associate a capability with multiple profiles. When you configure CrowdStrike servers, you can't reuse a CrowdStrike capability with multiple profiles that share the CrowdStrike server. Your profiles can have the same CrowdStrike capability, each profile should use its own CrowdStrike server. ## Procedure 1. Download the CrowdStrike Falcon Insight for Security Operations integration from the ServiceNow Store and install it. 2. Navigate to **Security Operations** > **Integrations** > **Integration Configurations**. 3. Search for the CrowdStrike Falcon Insight for Security Operations integration tile, and select **Configure**. 4. On the form, fill in the fields to complete the configuration:
| Field | Description |
|---|---|
| Name | Name of the integration, for example, `demo-1`. |
| CrowdStrike Falcon Insight API URL | Base URL that hosts the CrowdStrike API. Enter the URL with the HTTPS protocol. For example, https://api.crowdstrike.com. |
| Client ID | The client ID that you obtain from the settings section of your account profile in the CrowdStrike Falcon Insight portal. |
| Client Secret | The client secret key that you obtain from the settings section of your account profile in the CrowdStrike Falcon Insight portal. |