---
title: Close security incidents
description: The Wrap up security incident agentic workflow enables security analysts to close a security incident.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/now-assist-sir-close-incident-usecase.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [AI agents, agentic AI]
breadcrumb: [Use agentic workflows, Use, Security Incident Response Workspace, Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Close security incidents

The Wrap up security incident agentic workflow enables security analysts to close a security incident.

## Wrap up security incident agentic workflow overview

Using the Wrap up security incident agentic workflow, cancel the associated response tasks, generate resolution notes, close notes, close code and post incident analysis \(PIA\) during a security incident closure, and provide feedback and adjust content in natural language​ from the ServiceNow Otto panel.

To modify this agentic workflow, you can [duplicate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/clone-aia-usecase.md) it, adjust the settings to suit your specific needs, and activate the duplicated version of the agentic workflow instead.

## Agent used in Wrap up security incident agentic workflow

The Security incident wrap-up generator expert is used in the Wrap up security incident agentic workflow.

-   **[Close a security incident](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/close-sir-incident-aiagent.md)**  
Chat with an AI agent in the ServiceNow Otto panel to help you close a security incident.

**Parent Topic:**[Using agentic AI workflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/using-now-assist-ai-agents-sir.md)