--- title: Playbook for Spoofed Emails \(using the same Display name\) description: This playbook provides systematic remediation steps to investigate Spoofed Emails, which get triggered when spoofed names for emails are sent to the organization's employees. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/playbook-spoofed-emails-display-name.html release: australia product: Security Incident Response classification: security-incident-response topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Flow-based Playbooks, Security Incident Response playbooks, Playbook Resources, Security Incident Response, Enterprise security case management applications, Security Operations] --- # Playbook for Spoofed Emails \(using the same Display name\) This playbook provides systematic remediation steps to investigate Spoofed Emails, which get triggered when spoofed names for emails are sent to the organization's employees. - **[Set up the Spoofed Emails playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/playbook-setup-spoofed-emails.md)** Use the following steps to set up the Spoofed Emails playbook. - **[Use the Spoofed Emails \(using the same Display name\) playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/playbook-using-spoofed-emails.md)** Use this playbook to investigate Spoofed Emails, which get triggered when spoofed names for emails are sent to the organization's employees. The following steps give you a walkthrough of the actions, tasks, and subflows that are available in the Spoofed Emails \(using the same Display name\) playbook. **Parent Topic:**[Flow-based Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/security-incident-response/playbook-flow-based.md)