---
title: Review the sandbox global settings
description: Review and modify the global sandbox settings if you are experiencing issues with file or URL submission results.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/security-incident-response/review-sandbox-global-settings.html
release: australia
product: Security Incident Response
classification: security-incident-response
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [CrowdStrike Falcon X Sandbox integration, Security Incident Response integrations, Security Incident Response, Enterprise security case management applications, Security Operations]
---

# Review the sandbox global settings

Review and modify the global sandbox settings if you are experiencing issues with file or URL submission results.

## Before you begin

Role required: sn\_si.admin

## Procedure

1.  Navigate to **All** > **CrowdStrike Falcon Sandbox** > **Global Settings**.

2.  On the form, fill in the fields.

<table id="table_j2p_3qy_ymb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

File Size Limit \(MB\)

</td><td>

Sandbox upload file size limit in megabytes.**Note:** The file size limit of 256 MB is configured by default. Do not increase the value beyond 256 MB. However, you may want to reduce the maximum file size limit to avoid submitting large files.

</td></tr><tr><td>

Maximum time out for submission results \(minutes\)

</td><td>

Maximum timeout for submission results from the sandbox.**Note:** The default timeout is 30 minutes. If your results take longer than 30 minutes, you can increase the time. Also, you can view the results in the sandbox portal.

</td></tr></tbody>
</table>3.  Click **Save**.