--- title: Enterprise security case management applications description: Enterprise security case management applications include Security Incident Response, a security orchestration and automation response \(SOAR\) solution that helps you rapidly respond to evolving threats while optimizing and orchestrating enterprise security operations. It eliminates the errors and friction inherent in manual hand-offs across systems, teams, and responsibilities. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/sir-apps-landing-page.html release: australia topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Security Operations] --- # Enterprise security case management applications Enterprise security case management applications include Security Incident Response, a security orchestration and automation response \(SOAR\) solution that helps you rapidly respond to evolving threats while optimizing and orchestrating enterprise security operations. It eliminates the errors and friction inherent in manual hand-offs across systems, teams, and responsibilities. ## Get started The following Security Incident Response applications are available with separate subscriptions from the ServiceNow® Store. See [Security Operations and the ServiceNow Store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/secops-and-store.md) for more information about how to locate, get entitlement, and download apps onto your instance. ## Troubleshoot and get help - [Security Operations Resource Library](https://www.servicenow.com/community/secops-articles/security-operations-resource-library/ta-p/3120885) - [Security Operations community](https://www.servicenow.com/community/secops/ct-p/security-operations) - [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477) - [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)