--- title: Add to Case description: Add observables, indicators, or other objects to the case. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/threat-intelligence-security-center/add-to-case.html release: australia product: Threat Intelligence Security Center classification: threat-intelligence-security-center topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Observables, TISC Library Repository, Threat Intel Library, Use, Threat Intelligence Security Center, Security Operations] --- # Add to Case Add observables, indicators, or other objects to the case. ## Before you begin Role required: sn\_sec\_tisc.analyst Following is the procedure that shows how to add a case to an observable record. ## Procedure 1. Navigate to **Workspaces** > **Threat Intelligence Security Center** > **Threat Intel Library** > **Observables** > **All Observables**. 2. Select the observable\(s\). 3. Click **Add to Case** button. This displays only the cases where the record is not already associated. \[Omitted image "tisc-add-to-case-steps.png"\] Alt text: Add to Case 4. Verify if you want to add the record to the existing cases and if so select the exiting case otherwise click **Create New Case**. Create a new case by entering the following information.
| Field | Description |
|---|---|
| Case ID | A unique identifier for the case. This is system generated ID. |
| Short Description | Summary of the request or issue that is being investigated or a short description. |
| Case Type | Select the type of case being investigated. The possible options for the investigation are: - Threat Hunting - Request for Information - Vulnerability Management Case - Compliance Case - Incident Response Case - Collaboration Case - Others |
| Priority | An assessment of the severity of the request or issue. |
| Assignment Group | The assigned group responsible for working on the case. |
| Assigned to | The Analyst who is responsible for working on a case. |