--- title: Configure Crowdstrike Falcon EDR integration description: Download and configure the CrowdStrike Falcon EDR integration to enable endpoint detection and response capabilities in your ServiceNow instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/threat-intelligence-security-center/config-cs-edr-integration.html release: australia product: Threat Intelligence Security Center classification: threat-intelligence-security-center topic_type: task last_updated: "2026-08-16" reading_time_minutes: 2 breadcrumb: [CrowdStrike Falcon EDR integration, TISC Security Tools integrations, TISC Integrations, Integrate, Threat Intelligence Security Center, Security Operations] --- # Configure Crowdstrike Falcon EDR integration Download and configure the CrowdStrike Falcon EDR integration to enable endpoint detection and response capabilities in your ServiceNow instance. ## Before you begin Role required: sn\_sec\_tisc.admin **Important:** - Threat Intelligence Security Center application must be installed and activated. - Obtain the API Client ID and API Client Secret from CrowdStrike Falcon console. - In the CrowdStrike Falcon portal API Scopes, enable the **IOC Management: read and write access**. ## Procedure 1. Navigate to **Threat Intelligence Security Center**. 2. [Download the integration from the ServiceNow Store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/download-app-first-time.md). 3. Select **Integrations** > **Security Tools** > **EDR**. 4. Select **Configure new security tool integration** to configure CrowdStrike Falcon EDR integration. 5. Select **CrowdStrike Falcon EDR**. 6. On the Configure new security tool form, fill in the fields as appropriate.
| Field | Description |
|---|---|
| Name | Name for the new security tool integration. For example, CrowdStrike Falcon EDR. |
| Vendor Name | Name of the vendor. The details of the selected vendor are populated by default. For example, CrowdStrike Falcon EDR. |
| Description | Description for the new security tool integration. |
| Integration Type | Type of integration. |
| Integration Category | Category of integration. |
| **Integration Configuration** | |
| Base URL | The base URL is the CrowdStrike API base URL. The default value is [https://api.crowdstrike.com](https://api.crowdstrike.com). For more information, see [https://falcon.crowdstrike.com/documentation/page/a2a7fc0e/crowdstrike-oauth2-based-apis\#k9578c40](https://falcon.crowdstrike.com/documentation/page/a2a7fc0e/crowdstrike-oauth2-based-apis#k9578c40) |
| Client ID | The client ID that you obtained from CrowdStrike. For more information, see [https://falcon.crowdstrike.com/documentation/page/a2a7fc0e/crowdstrike-oauth2-based-apis](https://falcon.crowdstrike.com/documentation/page/a2a7fc0e/crowdstrike-oauth2-based-apis). |
| Client Secret | The client secret key that you obtained from CrowdStrike. For more information, see [https://falcon.crowdstrike.com/documentation/page/a2a7fc0e/crowdstrike-oauth2-based-apis](https://falcon.crowdstrike.com/documentation/page/a2a7fc0e/crowdstrike-oauth2-based-apis). |
| Use TISC Expiration \(Observable expiration when available; otherwise, configured default expiration\) | Option to send the expiration time that is set on the observable in TISC instead of the expiration period configured for the observable type. When the observable has an expiration time, that value is sent to CrowdStrike EDR. When the observable has no expiration time, the expiration period configured for the observable type applies.**Note:** This option is selected by default for configurations that you create. For configurations that existed before you upgraded, this option is cleared so that the existing expiration behavior continues to apply. |
| Expiration period in days for any type of observables | The expiry period in days that is applied for any type of observable\(s\) when they are sent to CrowdStrike EDR.**Note:** This option is a fall back expiration period when the expiration time is not set for any specific observable type. |
| IP Observable Expiration Time | The expiry period in days that is applied for the IP type of observable when they are sent to CrowdStrike EDR. |
| Domain Observable Expiration Time | The expiry period in days that is applied for the domain type of observable when they are sent to CrowdStrike EDR. |
| MD5 and SHA256 hash Observable Expiration Time | The expiry period in days that is applied for the MD5 and SHA256 hash type of observable when they are sent to CrowdStrike EDR.**Note:** SHA1 hash observables aren't sent to CrowdStrike EDR. |