--- title: Cybersecurity Executive Dashboard description: The Cybersecurity Executive Dashboard is a comprehensive solution that provides high-level executive officers visibility into an organization's security posture, policies, and initiatives. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/vr-unified-CISO-dashboard.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 24 keywords: [Cybersecurity Executive Dashboard, servicenow, Chief Information Security Officers, cybersecurity, cybersecurity dashboard, cybersecurity executive, benchmarking, benchmark plugin, benchmarks dashboard, target, targets, performance analytics, dashboard, dashboards, ceo dashboard, share dashboard, cybersecurity executive dashboard, executive dashboard, reports and dashboards, ciso dashboard, responsive dashboard, breakdown dashboard, performance analytics dashboard, security operations dashboard, cxo dashboards, platform analytics dashboard, compliance dashboard] breadcrumb: [Security Operations] --- # Cybersecurity Executive Dashboard The Cybersecurity Executive Dashboard is a comprehensive solution that provides high-level executive officers visibility into an organization's security posture, policies, and initiatives. The Cybersecurity Executive Dashboard application \[sn\_bod\] is available in the ServiceNow® Store. See the dependencies and system requirements that are required for the application on the listing in the ServiceNow® Store. The Cybersecurity Executive Dashboard provides high-level executive officers comprehensive insights into their organization's security posture. The dashboard integrates data from all products in the Security Operations product suite, including Vulnerability Response, Application Vulnerability Response, Container Vulnerability Response, Configuration Compliance, Security Incident Response, and Major Security Incident Management. Additionally, it incorporates employee readiness data by seamlessly integrating with leading third-party phishing simulation tools such as KnowBe4 and Microsoft Defender for Office365. The personas the dashboard might support in your organization includes but is not limited to: - Chief Risk Officers \(CRO\) - Chief Information Officers \(CIO\) - Chief Privacy Officers \(CPO\) - Chief Executive Officers \(CEO\) - Members of the Board of Directors, Audit Committees, outside counsel and other executives. The dashboard provides the following features: - Consolidates data from various applications into a single view of your organization's overall security posture that includes vulnerabilities, configuration compliance, security incidents, and employee readiness. - Aggregated view of security metrics from various Security Operations products. - Organization-wide security posture scoring. - Business unit-specific risk assessments and a pinning feature for prioritizing top business units. - Customizable dashboard for personalized monitoring. - Integration with third-party tools for phishing simulation data \(KnowBe4 and Microsoft Defender for Office365\). - Target setting and KPI tracking capabilities. - Peer benchmarking. \[Omitted image "vr-ciso-db-top.png"\] Alt text: Top half of CISO dashboard with targets and Overview tab selected These features enable proactive decision making by providing your organization with quick access to critical security metrics, which makes the dashboard an indispensable tool for enhancing overall security resilience and readiness. \[Omitted image "vr-ciso-db-bottom.png"\] Alt text: Bottom half of CISO dashboard with Overview tab and Business units selected ## Required ServiceNow AI Platform roles - System admin \(admin\) for installation of applications. - CISO User \(sn\_bod.ciso\) for read access of the Unified CISO Dashboard. - CISO admin \(sn\_bod.ciso\_admin\) to view, share the dashboard, configure weights for security posture rating. - GRC CISO User \(sn\_grc\_dashboards.grc\_ciso\_user\) to view risk and compliance reports. ## Access the Cybersecurity Executive Dashboard To open the dashboard, navigate to **All** > **Cybersecurity Executive Dashboard** > **Cybersecurity Executive Dashboard**. ## Data visualization **Note:** To learn more about a widget, select the information icon \[Omitted image "info-icon.png"\] Alt text: Information icon.
| Metrics | Type | Description |
|---|---|---|
| Targets | Percentage | Shows the set target to cover for a metric. The status of the targets is indicated through color coding. It shows all the targets whose review date is either within the past 30 days or upcoming. You can set the number of days for displaying targets using the **sn\_bod.show\_targets\_from** system property. Additionally, these targets can be edited. See [Set targets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/set-targets-cybersecurity-dashboard.md) for more information. |
| Metrics | Type | Description |
|---|---|---|
| Security score | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Overall score of the organization's security posture by considering vulnerable items, security incidents, major security incidents, and misconfigurations. |
| Insights | Highlights | Highlights of the entire dashboard. |
| Compliance score | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Provides compliance posture of the organization with the help of compliance score calculated based on the percentage of compliant controls out of the total number of controls. |
| Risk score | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Provides the count of risk statements based on the risk ratings. It helps organizations understand the potential impact and likelihood of various risks, enabling them to prioritize and manage these risks. |
| Business critical entities | ||
| Business units | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Overall security score of the business units by considering the risk associated with vulnerabilities, misconfigurations, Operational Technology \(OT\) vulnerabilities, security incidents, and major security incidents. The health label of the business units is based on the security score only. To see how these labels are assigned, navigate to Risk Score Weights \[sn\_sec\_cmn\_risk\_score\_weight\_list.do\] table and search for business entity. Labels such as 'Healthy' are assigned based on predefined value ranges. For instance, a security score ranging from 0 to 39 is labeled as Healthy. The color coding for these labels is specified in the`UnifiedCISOutils` script include. You can configure both the value range as well as the colors for the labels. To see how the business unit and business unit head names are assigned, go to **All** > **Organization** > **Business Units**. **Note:** Depending on the plugins you have enabled, you can access the Compliance score, Risk score, and Security score. To view the Compliance and Risk score, you must activate the GRC plugins. To view the Security score, you must activate the Security Operations related plugins. See Applications to active section for more information. |
| Business services | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Overall security score of the business services by considering the risk associated with vulnerabilities, misconfigurations, Operational Technology \(OT\) vulnerabilities, security incidents, and major security incidents. To see how these labels are assigned, navigate to Risk Score Weights \[sn\_sec\_cmn\_risk\_score\_weight\_list.do\] table and search for business entity. Labels such as 'Healthy', 'Moderate' and 'Critical' are assigned based on predefined value ranges. For instance, a security score ranging from 0 to 39 is labeled as Healthy. The color coding for these labels is specified in the`UnifiedCISOutils` script include. You can configure both the value range as well as the colors for the labels. To see how the business unit and business unit head name are assigned, go to **All** > **Organization** > **Business Units**. **Note:** Depending on the plugins you have enabled, you can access the Compliance score, Risk score, and Security score. To view the Compliance and Risk score, you must activate the GRC plugins. To view the Security score, you must activate the Security Operations related plugins. See Applications to active section for more information. |
| Metrics | Type | Description |
|---|---|---|
| Mean time to remediate \(monthly\) | Line | Average time taken to close vulnerabilities and failed test results across all assets \(hosts, containers, and applications\) in a month. It also provides the following metrics: - Target: Target set in days to remediate the vulnerabilities. - Gap: Difference in days between the target and actual time taken to remediate the vulnerabilities. - Industry benchmark: Average of metrics from the peers in the same industry. - Global benchmark: Average of metrics from the peers in the global market See [Opt-in for benchmark scores](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/vr-retrieve-benchmark-results.md) on how to view the benchmark scores. |
| Average age of active vulnerabilities \(monthly\) | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Monthly average age of all three types of vulnerable items. It also provides a comparison of the current month age with the previous month. It also provides the following metrics: - Industry benchmark: Average of metrics from the peers in the same industry. - Global benchmark: Average of metrics from the peers in the global market - Target: Target set in days to remediate the vulnerabilities. |
| Remediation efficiency \(monthly\) | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Percentage of monthly closed vulnerable items to monthly active vulnerable items. It also provides the following metrics: - Percentage change from the previous month. - Target: Target set in percentage to remediate the vulnerabilities. - Gap: The gap between target and current score. - Industry benchmark: Average of metrics from the peers in the same industry. - Global benchmark: Average of metrics from the peers in the global market |
| Average age of active vulnerabilities by assignment group | Multiple line | Average age of active vulnerabilities for each assignment group. |
| Vulnerabilities by risk rating and age | Heatmap\[Omitted image "heatmap.png"\] Alt text: Heatmap icon | Breakdown of active vulnerabilities across hosts, containers, and applications by risk rating and age. |
| Remediation target adherence by assignment group | Vertical Bar\[Omitted image "trend.svg"\] Alt text: Bar | The ratio of the number of vulnerabilities and misconfigurations closed within remediation target to the total number of vulnerabilities and misconfigurations closed. |
| Scan coverage | Percentage | Percentage of the assets scanned in the last 90 days out of all assets in the CMDB. |
| Assets scanned vs unscanned | Horizontal bar | Breakdown of assets scanned in the last 90 days and total assets in CMDB by CI Class |
| Assets scanned | Horizontal bar | Assets scanned in the last 90 days for vulnerabilities versus configuration compliance. |
| Active critical and high findings trend | Multiple line\[Omitted image "heatmap.png"\] Alt text: Heatmap icon | Daily trend of vulnerabilities and misconfigurations that have critical and high risk rating. |
| Vulnerabilities by asset category and risk rating | Vertical Bar\[Omitted image "trend.svg"\] Alt text: Bar | Breakdown of active vulnerabilities and misconfigurations by asset category and risk rating \(critical, high, and medium\). |
| Deferred findings by reason and assignment group | Vertical Bar\[Omitted image "trend.svg"\] Alt text: Bar | Breakdown of active vulnerabilities and misconfigurations deferred by deferral reason and assignment group. |
| Operational technology \(OT\) | ||
| Active critical and high vulnerability trend | Line\[Omitted image "heatmap.png"\] Alt text: Heatmap icon | Daily trend of OT vulnerabilities that are active with critical and high risk rating. |
| Mean time to remediate \(monthly\) | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Average time taken to close OT vulnerabilities. The ratio of total age of OT vulnerabilities closed to the total number of OT vulnerabilities. It also provides the following metrics: - Percentage change from the previous month. - Target: Target set in days to remediate the vulnerabilities. - Industry benchmark: Average of metrics from the peers in the same industry. - Global benchmark: Average of metrics from the peers in the global market See [Opt-in for benchmark scores](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/vr-retrieve-benchmark-results.md) on how to view the benchmark scores. |
| Vulnerabilities by risk rating and age | Heatmap\[Omitted image "heatmap.png"\] Alt text: Heatmap icon | Breakdown of active OT vulnerabilities by risk rating and age. |
| Average age of active vulnerabilities \(monthly\) | Line chart | Monthly average age of OT vulnerable items. It also provides a comparison of the current month age with the previous month. |
| Vulnerabilities by state and age | Heatmap\[Omitted image "heatmap.png"\] Alt text: Heatmap icon | Breakdown of active OT vulnerabilities by state and age. |
| Metrics | Type | Description |
|---|---|---|
| Major security incidents | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Number of major security incidents that are currently active. |
| Average security incidents resolution time \(monthly\) | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Monthly average resolution time in days of closed security incidents. It also provides the following metrics: - Percentage change from the previous month. - Target: Target set in days to remediate the security incidents. - Gap: The gap between the actual days taken to resolve and the target set to remediate. - Industry benchmark: Average of metrics from the peers in the same industry. - Global benchmark: Average of metrics from the peers in the global market |
| Average time to eradicate \(monthly\) | Line chart | Monthly average resolution in days to eradicate security incidents. |
| Average time to identify \(monthly\) | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Monthly average resolution in days to identify the security incidents. |
| Average time to contain \(monthly\) | Single Score\[Omitted image "single-score.png"\] Alt text: Single-score icon | Monthly average resolution in days to contain security incidents. |
| Active incidents by priority and category | Heatmap\[Omitted image "heatmap.png"\] Alt text: Heatmap icon | Count of active security incidents, which are categorized by priority and category. |
| Closed and open incidents trend | Vertical Bar\[Omitted image "trend.svg"\] Alt text: Bar | Breakdown of closed and open incidents. |
| Active incidents by states | Vertical Bar\[Omitted image "trend.svg"\] Alt text: Bar | Breakdown of active incidents based on their states. |
| To view Risk and Compliance widgets, you must activate the GRC plugins. For information on GRC plugins, see the Applications to activate section. For information on GRC widgets, see [Risk and compliance dashboard for GRC: Metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/grc-cybersecurity-risk-compl-dashboard.md). |
| If you’re using | Activate |
|---|---|
| Vulnerability Response | - Performance Analytics for Vulnerability Response - Vulnerability Response Common - Vulnerability Response - Vulnerability Response and Configuration Compliance for Containers - Configuration Compliance |
| Operational Technology | Vulnerability Response for Operational Technology |
| Phishing Integrations | - Security Simulation and Training Integration for SecOps - KnowBe4 Integration for SecOps - Microsoft Defender for Office365 Integration for SecOps |
| Security Incident Response | - Performance Analytics for Security Incident Response - Security Incident Response - Major Security Incident Management |
| Governance, Risk, and Compliance | - GRC: Common Dashboard Elements - GRC: Risk Management Workspace - GRC: Advanced Risk - GRC: Compliance Management Workspace |