---
title: Request exceptions for remediation tasks and records in the Vulnerability Manager Workspace
description: From the Vulnerability Manager Workspace, vulnerability managers and analysts can request exceptions and false positives for a remediation task \(VUL, AVUL, CVUL or CRG\) and record \(VIT, CVIT, AVIT or CTR\). You can also split a remediation task and create change requests.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/vulnerability-manager-workspace/vr-ws-exceptions-split-VMGR-ws.html
release: australia
product: Vulnerability Manager Workspace
classification: vulnerability-manager-workspace
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Remediating vulnerable items and test results in the Security Exposure Management Workspace, Vulnerability Manager Workspace, Vulnerability Response Workspaces, Unified Security Exposure Management, Security Operations]
---

# Request exceptions for remediation tasks and records in the Vulnerability Manager Workspace

From the Vulnerability Manager Workspace, vulnerability managers and analysts can request exceptions and false positives for a remediation task \(VUL, AVUL, CVUL or CRG\) and record \(VIT, CVIT, AVIT or CTR\). You can also split a remediation task and create change requests.

Role required:

-   sn\_vul.vulnerability\_analyst, or sn\_vul.vulnerability\_admin for host vulnerable items \(VITs\)
-   sn\_vul.app\_sec\_manager for application vulnerable items \(AVITs\)
-   sn\_vul\_container.vulnerability\_analyst or sn\_vul\_container.vulnerability\_admin for container vulnerable items \(CVITs\)
-   sn\_vulc.admin for configuration test results \(CTRs\)

**Note:** Starting with v19.0 of Vulnerability Response, the following terms have been renamed:

|Terminology prior to v19.0|Terminology v19.0 onwards|
|--------------------------|-------------------------|
|Test Result Groups|Remediation Tasks|
|Configuration Issues|Configuration Test Results|
|Policy|Test group|

In the Vulnerability Manager Workspace, you can perform the following on the records and remediation tasks:

-   Split a remediation task \(VUL, AVUL, CVUL, and CRG\).
-   Request an exception for a record \(VIT, AVIT, or CVIT\) or remediation task \(VUL, AVUL, CVUL, or CRG\).
-   Request a policy exception for records \(VIT, AVIT, or CVIT\) or remediation task \(VUL, AVUL, CVUL, or CRG\).
-   Request risk reduction for a host vulnerable item \(VIT\) and remediation task \(VUL\)
-   Create a change request for remediation task \(VUL, CVUL, or CRG\).
-   Request a false positive for record \(VIT, AVIT, or CVIT\) or remediation task \(VUL, AVUL, CVUL or CRG\).

    **Note:** You can raise false positive requests for a set of test results from a remediation task \(CRG\).


You initiate these UI actions from records in the Vulnerability Manager Workspace, the same way remediation owners perform these tasks in the IT Remediation Workspace.

See the following topics for more information:

-   [Request a false positive for a vulnerable item or remediate task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/it-remediation-workspace/vr-ws-mark-fp.md)
-   [Request an exception in the IT Remediation Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/it-remediation-workspace/vr-ws-request-exception.md)
-   [Request a risk modification for a vulnerable item or remediation task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/it-remediation-workspace/request-risk-reduction.md)
-   [Split a remediation task in the IT Remediation Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/it-remediation-workspace/vr-ws-split-task.md)
-   [Create a change request in the IT Remediation Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/it-remediation-workspace/vr-ws-CRs.md)
-   [Request an exception using GRC: Policy and Compliance Management in the IT Remediation Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/it-remediation-workspace/vr-ws-request-exception-grc.md)
-   [Request a false positive for a set of test results](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/it-remediation-workspace/vmws-tr-false-positive.md)

**Related topics**  


[Exception Management overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/vulnerability-response/vr-exception-management.md)

[Configuration Compliance Exception Management overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/configuration-compliance/cc-ex-mgmt.md)

[Request bulk exception in the Vulnerability Manager Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/vulnerability-manager-workspace/vmws-bulk-edit-request-exception.md)

[Bulk edit for false positive in the Vulnerability Manager Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/vulnerability-manager-workspace/vmws-bulk-edit-request-false-positive.md)