--- title: Use Remediation Effort records description: When Vulnerability managers and analysts create remediation efforts \(REs\), remediation Tasks \(VUL, AVUL, CVUL, and CRG\) are automatically assigned to IT teams for remediation. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/vulnerability-manager-workspace/vr-ws-remed-eff-rcd-duplicate.html release: australia product: Vulnerability Manager Workspace classification: vulnerability-manager-workspace topic_type: task last_updated: "2026-03-12" reading_time_minutes: 4 breadcrumb: [Monitoring and managing vulnerable items and test results in the Vulnerability Manager Workspace, Vulnerability Manager Workspace, Vulnerability Response Workspaces, Unified Security Exposure Management, Security Operations] --- # Use Remediation Effort records When Vulnerability managers and analysts create remediation efforts \(REs\), remediation Tasks \(VUL, AVUL, CVUL, and CRG\) are automatically assigned to IT teams for remediation. ## Before you begin You have to create a remediation effort before you can use it to monitor remediation progress on Remediation Tasks. Role required: - sn\_vul.vulnerability\_analyst, or sn\_vul.vulnerability\_admin for host vulnerable items \(VITs\) - sn\_vul.app\_sec\_manager for application vulnerable items \(AVITs\) - sn\_vul\_container.vulnerability\_analyst or sn\_vul\_container.vulnerability\_admin for container vulnerable items \(CVITs\) - sn\_vulc.admin for configuration test results \(CTRs\) ## Procedure 1. If not selected, in the upper left, click the List icon. The List view with active Remediation Effort records is displayed. 2. In the Record Type column, select the three dots menu and select **Group by Record type**. The remediation efforts categorize into host vulnerable items, application vulnerable items, container vulnerable items, and configuration test results. 3. From the List view landing page, with Active Remediation Efforts selected in the filtered lists, click a record to open it. The record displays. You can view the remediation tasks and records that are associated with the selected remediation effort. 4. Refer to the following table for the actions that you can perform on the remediation effort record. After you create a record, it may take a few minutes for the remediation tasks and large numbers of records to display.
| UI action | Description |
|---|---|
| Add a tag | To the right of the header, click the small tag icon. You might want to add text that further helps you identify this record. For example, you might want to add a tag that this record has PCI or other critical data. |
| Add a work note to the record | In the far right of the screen, click the **Activity** icon \(lightening icon\) and enter a work note. Click the icon to toggle the panel. |
| Update the record | On the **Details** tab, for all fields that are editable, click a field to select it, make your changes, and click **Save** to update the record. |
| When displayed, click the filter icon to refine the data on the displayed page | With any one of the Remediation Tasks, Vulnerable Items, or Configuration Test Results tabs selected, on the far right, click the filter icon to show the filters that apply to the tab.In the panel that is displayed, click **Advanced view** to add or change filter conditions for the items on the page. Click **Update** to save your changes. For example, on the **Vulnerable Items** tab, you might prefer to add the Age field and enter a range to display only records from a specific time period. Records that match the conditions that you set are displayed in the list. |
| Refine filters for items in a column | Select a column and click the three vertical dots menu expand it and enter conditions to refine and group the data in the column. |
| Filter out items or match items from a row in a column | Say, for example, you want to view only records that have a specific vulnerability. From the list of records, select the row of the record in the **Summary** column. Click the vertical dot menu that is displayed and choose one: - **Show matching** - show all the other records that have this vulnerability. - **Filter out** - show all records that don’t have this vulnerability. |