--- title: Activate the Qualys scanners description: You must activate the scanners after installing the Qualys Vulnerability Integration because the scanners are deactivated by default in the Vulnerability Response application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/security-management/vulnerability-response/activate-qualys-scanners.html release: australia product: Vulnerability Response classification: vulnerability-response topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Install the Qualys Vulnerability Integration, Understanding the Qualys Vulnerability Integration, Vulnerability Response integrations, Vulnerability Response, Unified Security Exposure Management, Security Operations] --- # Activate the Qualys scanners You must activate the scanners after installing the Qualys Vulnerability Integration because the scanners are deactivated by default in the Vulnerability Response application. ## Before you begin Role required: sn\_vul.vulnerability\_admin ## About this task If you try to perform a rescan from the vulnerable items or remediation tasks that have these applications as a source, the **Rescan** button isn’t available. ## Procedure 1. Navigate to **All** > **Vulnerability Response** > **Vulnerability Scanning** > **Scanners**. 2. Locate the scanner product that you want to activate and select the record to open it. 3. Select the **Active** check box. 4. Select **Update**. 5. The product you activated is displayed in the **Source** field on a vulnerable item and remediation task records after the next import, and **Rescan** is available as a UI action.