---
title: Approve or reject an exception request in Vulnerability Response
description: Approve or reject the exception requests for vulnerable items or remediation tasks that can't be remediated immediately. You must assess these requests for risk and then approve them for deferral until they can be remediated.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/vulnerability-response/approve-ex-request.html
release: australia
product: Vulnerability Response
classification: vulnerability-response
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Requesting and approving an exception, Vulnerability Response remediation overview, Vulnerability Response, Unified Security Exposure Management, Security Operations]
---

# Approve or reject an exception request in Vulnerability Response

Approve or reject the exception requests for vulnerable items or remediation tasks that can't be remediated immediately. You must assess these requests for risk and then approve them for deferral until they can be remediated.

**Important:**

You can approve or reject the exception requests in the Vulnerability Manager Workspace.

## Before you begin

Role required: sn\_vul.exception\_approver

You can also approve exception requests in the classic environment.

**Note:**

Starting from v21.0 of Vulnerability Response, you can configure the time frames for approving false positives and exceptions, along with email notifications for both the approver and requester after a set number of days. When a request is raised, the vulnerable item changes to In-Review status and a state change record is created. If the approver doesn't respond within the configured time frame, the vulnerable item or remediation task reverts to Open status. The previous state is stored in the **backup\_state** field. For more information, see [Configure approval rules for Exception Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/vulnerability-response/exception-mgt-approval-rules.md).

## Procedure

1.  Navigate to **All** > **Vulnerability Response** > **My Approvals**.

2.  Select a request from your queue.

3.  Approve or reject the request with appropriate comments.