---
title: Request assignment group recommendations for a vulnerable item
description: Request Vulnerability Assignment Recommendations so that you can view assignment group recommendations. You can request recommendations if a matching assignment group is not available or is incorrect for a vulnerable item \(VI\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/security-management/vulnerability-response/ml-assignment-rec-for-vi.html
release: australia
product: Vulnerability Response
classification: vulnerability-response
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Viewing assignment recommendations, Vulnerability Response remediation overview, Vulnerability Response, Unified Security Exposure Management, Security Operations]
---

# Request assignment group recommendations for a vulnerable item

Request Vulnerability Assignment Recommendations so that you can view assignment group recommendations. You can request recommendations if a matching assignment group is not available or is incorrect for a vulnerable item \(VI\).

## Before you begin

Role required: sn\_vul.remediation\_owner

## Procedure

1.  Navigate to **All** > **Vulnerability Response** > **Vulnerable Items** and open a VI.

    The item must be in the Open, Deferred, Under investigation, or Awaiting implementation state.

2.  Click the recommend icon \(\[Omitted image "Recommend\_icon.png"\] Alt text: Recommend icon.\) next to the **Assignment group** field for assignment suggestions for that VI.

3.  From the Assignment Group Recommendations dialog box, select a recommendation that is based on the confidence score.

    The confidence score predicts how relevant the match is for the VI. For more information, see [Machine Learning solutions for Vulnerability Response](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/security-management/vulnerability-response/ml_vr.md).

4.  Click **Assign**.


## Result

The selected group appears in the **Assignment group** field and the Assignment type changes to Recommendation.