--- title: Assign roles and personas to groups for Service Exchange description: Associate groups with Service Exchange Personas to grant all group members access to remote catalog items, instead of assigning users individually. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/service-exchange/service-bridge-v2-assign-roles-customer.html release: australia product: Service Exchange classification: service-exchange topic_type: task last_updated: "2026-06-06" reading_time_minutes: 1 breadcrumb: [Personas for consumers, Configure for consumers, Service Exchange for Consumers, Service Exchange] --- # Assign roles and personas to groups for Service Exchange Associate groups with Service Exchange Personas to grant all group members access to remote catalog items, instead of assigning users individually. ## Before you begin Role required: admin ## About this task Roles control which actions are available to users and grant access to remote record producers. In Service Exchange, you assign roles to groups rather than individual users. When a user's job description changes, their roles update automatically based on their group membership. You can also assign Service Exchange Personas to a group, which gives all group members access to the remote catalog items linked to those personas. ## Procedure 1. Navigate to **All** > **User Administration** > **Groups**. 2. Select the group that you want to update. 3. To assign roles and personas to a group, do the following steps.
Option Action
**To assign roles** 1. Select the Roles related list. 2. Select **Edit** and add the required roles. 3. Select **Save**.
**To assign personas** 1. Select the Service Exchange Personas related list. 2. Select **Edit** and add the required roles. 3. Select **Save**.
## Result All members of the group can access the roles and remote catalog items linked to the assigned personas. Access updates automatically when group membership changes.