---
title: Set up a Service Exchange provider record
description: Set up a new provider record to establish a unique identifier for the Service Exchange for Providers \(sn\_sb\_pro\) application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/service-exchange/service-bridge-v2-new-provider.html
release: australia
product: Service Exchange
classification: service-exchange
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure for providers, Service Exchange for Providers, Service Exchange]
---

# Set up a Service Exchange provider record

Set up a new provider record to establish a unique identifier for the Service Exchange for Providers \(sn\_sb\_pro\) application.

## Before you begin

-   Role required: admin, sn\_sb.admin
-   This version of Service Exchange requires a global script that must be installed before you set up the Service Exchange for Providers application. Follow instructions in [KB1225292](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1225292) on the Now Support instance to install the script.

## About this task

This one-time setup task must be completed from your ServiceNow instance.

## Procedure

1.  Navigate to **All** > **Service Exchange Provider** > **Provider**.

2.  Enter a name for the provider.

    This can contain only alphanumeric characters and dashes. Names that include spaces or special characters result in an error.

3.  Click **Submit**.