---
title: Using the Scratchpad for Service Exchange tasks
description: The Scratchpad feature facilitates exchange of data between provider and consumer instances while performing Service Exchange tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/service-exchange/service-bridge-v2-scratchpad-consumer.html
release: australia
product: Service Exchange
classification: service-exchange
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use for consumers, Service Exchange for Consumers, Service Exchange]
---

# Using the Scratchpad for Service Exchange tasks

The Scratchpad feature facilitates exchange of data between provider and consumer instances while performing Service Exchange tasks.

Both providers and consumers can add, update, and remove information to and from the Scratchpad table. See [Using the Scratchpad for Service Exchange tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/service-exchange/service-bridge-v2-scratchpad.md) for detailed information on how to use the Scratchpad feature.