---
title: Open Requested Item Reports dashboard
description: To view the current state of open item requests, see the Open Requested Item Reports.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/service-management-for-the-enterprise/open-req-item-reports-dashboard.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Request Management Platform Analytics Solutions, Request Management in a Service Management application, Service Management]
---

# Open Requested Item Reports dashboard

To view the current state of open item requests, see the Open Requested Item Reports.

\[Omitted image "open-req-item-reports.gif"\] Alt text: Animated tour of the tabs of the Open Requested Item Reports dashboard

## Data visualizations

<table id="table_xvt_hl4_2fb"><thead><tr><th>

Title

</th><th>

Type

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Open requested items - List

</td><td>

List \[Omitted image "score-list-tile.svg"\] Alt text: list report icon

</td><td>

List of all requests for items that have not been closed

</td></tr><tr><td>

Open requested items - Pivot table

</td><td>

Pivot \[Omitted image "pivot.svg"\] Alt text: pivot table report icon

</td><td>

Table letting you explore the number of open item requests by any combination of state, assignment group, and priority, for any age bucket or for all ages.

</td></tr><tr><td>

Open requested items - Heatmap

</td><td>

Heatmap \[Omitted image "heatmap.png"\] Alt text: Heatmap icon

</td><td>

Heatmap letting you explore the number of open item requests by any combination of state, assignment group, and priority, for any age bucket or for all ages.

</td></tr></tbody>
</table>**Parent Topic:**[Request Management Platform Analytics Solutions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/service-management-for-the-enterprise/request-content-pack.md)