--- title: Associate a schedule template to matching records description: The instance adds templates to a maintenance schedule so the appropriate requests and tasks, such as work orders and facilities requests, can be auto-generated when a maintenance schedule runs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/service-management-for-the-enterprise/planned-maintenance-family/t\_AssocSchedTempToMatchRec.html release: australia product: Planned Maintenance \(Family\) classification: planned-maintenance-family topic_type: task last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Managing maintenance plans, Planned Maintenance, Service Management] --- # Associate a schedule template to matching records The instance adds templates to a maintenance schedule so the appropriate requests and tasks, such as work orders and facilities requests, can be auto-generated when a maintenance schedule runs. ## Before you begin Role required: SM admin ## About this task A maintenance schedule runs and the requests or orders are generated, when a scheduled job called Planned Maintenance Nightly Run evaluates the schedule and determines that the meter or interval criteria in the schedule is met or exceeded. You can [run a scheduled job to execute a maintenance schedule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/service-management-for-the-enterprise/planned-maintenance-family/t_RunSchedJobToExecMaintSched.md) that runs at a day or time convenient for your business. Each auto-generated service order is linked to the record under maintenance in the following ways: - Each service order **Record table** and **Record ID** field is always populated with the table name and ID of the record under maintenance. - If the record under maintenance is a configuration item, the service orders **Affected CI** field is populated. ## Procedure 1. [Create a maintenance plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/service-management-for-the-enterprise/planned-maintenance-family/t_CreateAMaintPlan.md). 2. Add a **Filter condition** to identify those records for which you want to apply the maintenance plan. **Note:** You can click **Refresh** \(\[Omitted image "RefreshIcon.png"\] Alt text: Refresh icon, showing two horizontal arrows going opposite directions\) to display the number of matching records. 3. Click **Submit**. 4. [Define or select a maintenance schedule.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/service-management-for-the-enterprise/planned-maintenance-family/t_DefineAMaintSched.md) 5. In the **Maintenance Schedules** related list, click the name of the schedule. In the **Maintenance Schedule** form, a **Schedule Templates** related list appears. 6. In the **Schedule Templates** related list, click **Edit**. The **Edit Members** slushbucket displays all the service order, work management, and facilities request templates defined using any of the following applications: - **Product Catalog** > **Templates** > **Work Order Templates** - **Facilities** > **Catalog&Knowledge** > **Facilities Request Templates** 7. Move the templates you want to apply to the matching record from the **Collection** bucket to the **Model List** bucket and then click **Save**. 8. In the Maintenance Schedule header, click **Back**. ## Result Work orders or facilities requests created by the scheduled jobs running on the associated records contain the selected template. **Parent Topic:**[Managing maintenance plans](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/service-management-for-the-enterprise/planned-maintenance-family/c_MaintPlanMgmt.md)