---
title: Add a metric category and metric in the question bank for surveys
description: Reuse the question categories \(metric categories\) and questions \(metrics\) added in the question bank for surveys. You can add metric categories or metrics from the question bank to a survey, or from the survey to a question bank.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/add-questionbank-for-survey.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Survey questions, Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Add a metric category and metric in the question bank for surveys

Reuse the question categories \(metric categories\) and questions \(metrics\) added in the question bank for surveys. You can add metric categories or metrics from the question bank to a survey, or from the survey to a question bank.

## Before you begin

Role required: admin or survey\_admin

Activate the Survey Question Bank Sample Data plugin \(com.snc.question\_bank\_data\) to access the demo data for the question bank.

## Procedure

1.  Navigate to **All** > **Survey** > **Question Bank**.

2.  Click **New**.

3.  On the Metric Category form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name of the metric category.|
    |Description|Description of the metric category.|
    |Total metrics|Total number of metrics in the metric category. This number is automatically updated when you add or delete metrics from the category.|

4.  Right-click on the title bar and click **Save**.

5.  In the Assessment Metrics related list, click **New**.

6.  In the Survey Question form, fill the fields.

    For information on these fields, see [Create or modify survey questions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/t_CreateOrModifySurveyQuestions.md).

7.  Click **Submit**.


-   **[Configure metric categories or metrics for a survey using the question bank](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/configure-questionbank-survey.md)**  
Reuse question categories \(metric categories\) and questions \(metrics\) from the **Question Bank** module while creating or updating a survey.

**Parent Topic:**[Survey questions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_SurveyQuestion.md)

**Related topics**  


[Create or modify survey questions]()

[Survey question data types]()

[Survey question template]()

[Create or modify answer options]()

[Change the order of survey questions]()