--- title: Definitions of life-cycle values for tangible/physical CIs description: The tangible/physical life-cycle states represent the overall life cycle of physical assets and CIs as related to their products. Tangible/physical assets are physical items that are stocked, for example computers, monitors, and keyboards. The stages and statuses for the tangible/physical life-cycle process are visible only in hardware-related tables in Asset Management and the CMDB. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-df-tangible-physical.html release: australia product: Common Service Data Model \(CSDM\) classification: common-service-data-model-csdm topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 5 breadcrumb: [Tangible/physical life cycle, Reference, CSDM, Configuration Management, Extend ServiceNow AI Platform capabilities] --- # Definitions of life-cycle values for tangible/physical CIs The tangible/physical life-cycle states represent the overall life cycle of physical assets and CIs as related to their products. Tangible/physical assets are physical items that are stocked, for example computers, monitors, and keyboards. The stages and statuses for the tangible/physical life-cycle process are visible only in hardware-related tables in Asset Management and the CMDB. ## Definitions of tangible/physical life cycle stage and life cycle stage status values **Note:** The CI label tangible/physical includes and supersedes the "Hardware" label that had been used in earlier releases. \[Omitted image "csdm-lifecycle-vp-tangible-physical.png"\] Alt text: Relationships between CSDM stages and life cycle values. - **Ideation life cycle stage** New tangible or physical models in this stage are being assessed for potential use in the organization. - **Under Evaluation**: The model is being reviewed for compatibility, functionality, and business fit before approval.  - **Pilot**: The model is in a limited deployment for real-world testing before broader adoption.  - **Purchase life cycle stage** After a tangible or physical model is approved, the organization proceeds with procurement. - **On Order**: The asset has been ordered from a vendor but has not yet been received.  - **Preallocated**: The asset is already assigned to a specific purpose or user before its arrival.  - **Design life cycle stage** The item is in the initial planning and setup phase. - **Design**: The layout and system requirements are being defined. - **Chartered**: The item is approved for development, but no physical item has yet been created. - **Build**: The item is under construction, setup, or is being prepared for operational use. - **Inventory life cycle stage** The asset is received and stored in inventory before deployment. - **Available**: The asset is in stock and is ready for deployment.  - **Reserved**: The asset is set aside for a specific request but is not yet deployed.  - **Preallocated**: The asset is assigned to a request but is not yet physically allocated.  - **Pending Repair \(CI\)**: The asset is in stock but requires repairs before being usable such as on-site visit from manufacturer or RMA swap.  - **Legal Hold \(CI\)**: The asset cannot be deployed due to legal restrictions or conformance reasons.  - **Quarantine \(CI\)**: The asset is isolated due to potential security risks, failures, or non-conformance.  - **Deploy life cycle stage** The asset is prepared and moved to operational use. - **In Stock**: The asset is stored and is designated for deployment, but is in the process of being prepared for deployment . - **Reserved**: The asset is assigned to a user or department but has not been physically moved.  - **Pending Transfer**: The asset is scheduled for relocation to another facility or user.  - **In Transit**: The asset is currently being moved between locations.  - **Test**: The asset has been identified as part of a deployment activity, has been built, and is ready for testing before operational usage . - **Operational life cycle stage** The asset is actively in use or is undergoing maintenance. - **Pending Fulfillment**: The asset is put/placed into its operational environment/location but needs to be configured/provisioned before it can be used. - **In Use**: The asset is deployed and functioning in a live environment.  - **In Maintenance**: The asset is being serviced or is undergoing repairs while still considered operational.  - **End of Support**: The asset has reached the end of vendor or internal support but is still in use.  - **Pending Retirement**: The asset is still operational but is marked for decommissioning.  - **End of Operation life cycle stage** End of Operation is an intermediate stage between Operational and the next stage. Operation of the product have ended, but the product instance is transitioning to a new life cycle stage and life cycle stage status. - **Pending Evaluation**: Non-operational intermediate status in which a product is evaluated to determine its next stage and stage status. - **Pending Return**: Non-operational status before the asset is returned and the provider received the returned asset in an end of life stage: **RMA**, **Vendor Credit**, **Buyout** or **Lease Return**.  - **In Transit**: Non-operational, transitional status to support repurposing the asset and true end-of-life. - **Pending Resale**: Intermediate status before selling the asset to a third-party entity . - **Pending Certificate**: Intermediate status before receiving a certificate of disposal. - **Pending Disposal**: Intermediate status before the **Disposed** end of life stage. - **Pending Donation**: Intermediate status before the **Donated** end of life stage. - **On Hold**: Operation of the asset is halted for one of the following reasons: - Suspended: service, subscription, and so on. - Blocked: credit card, account, and so on. - Paused: subscription, lease, and so on. - **Defective life cycle stage** Tangible or physical devices that have failed and require replacement or repair. - **In Stock**: The defective asset is stored and is awaiting disposition.  - **In Transit**: The defective asset is being shipped for return, repair, or disposal.  - **Missing life cycle stage** The asset is unaccounted for or stolen. - **Lost**: The asset is missing and cannot be located.  - **Stolen**: The asset has been confirmed as stolen.  - **End of Life life cycle stage** The asset is being decommissioned or disposed of. - **Pending Disposal**: The asset is marked for disposal but has not yet been removed.  - **In Transit**: The asset is being shipped to a disposal or return location.  - **Pending Certificate**: The asset awaits official documentation for decommissioning or disposal.  - **Disposed**: The asset has been discarded following proper procedures.  - **Donated**: The asset has been given to a non-profit, employee, or other entity.  - **RMA**: The asset is returned to the vendor for replacement or repair under warranty.  - **Sold**: The asset has been sold as part of asset liquidation.  - **Vendor Credit**: The asset was returned to the vendor for a credit instead of replacement.  - **Buyout**: The asset was leased and has been purchased instead of returned.  - **Lease Return**: The leased asset has been returned to the vendor at the end of its lease period. **Parent Topic:**[Life cycle of tangible/physical CIs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/common-service-data-model-csdm/csdm-lifecycle-hardware.md)