---
title: Configure ServiceNow Otto in Document Management
description: If you have the admin role, you can configure ServiceNow Otto in Document Management in the application enabling the use of its generative AI skills within the application workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/configure-now-assist-document-management.html
release: australia
topic_type: concept
last_updated: "2026-08-20"
reading_time_minutes: 1
keywords: [configure]
breadcrumb: [ServiceNow Otto in Document Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Configure ServiceNow Otto in Document Management

If you have the admin role, you can configure ServiceNow Otto in Document Management in the application enabling the use of its generative AI skills within the application workspace.

## Configuration overview

Configure how agents use generative AI capabilities to generate the document insights.

For Zurich Patch 11, Australia Patch 4, and later releases, see [Configure the smart documents skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/configure-skill-smart-documents.md).

For Zurich Patch 10, Australia Patch 3, and earlier releases, see [Activate the smart documents skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/activate-smart-documents.md).

To generate audio summaries and query documents using voice, [Configure Voice Assist for Docs skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/configure-skill-voice-assist.md)