--- title: Connect administration description: Administrators can configure various performance settings and features that impact both Connect Chat and Connect Support. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/connect/c\_ConnectAdministration.html release: australia product: Connect classification: connect topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Connect, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities] --- # Connect administration Administrators can configure various performance settings and features that impact both Connect Chat and Connect Support. **Note:** There are also administrative options specifically for Connect Chat or Connect Support. For more information, see [Connect Chat administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/connect/c_CollaborationAdministration.md) and [Connect Support administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/connect/c_ConnectSupportAdministration.md).