--- title: Edit basic conversation details description: In Connect Chat, you can customize the avatar, name, and description for a group or record conversation. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/connect/t\_EditBasicConversationDetails.html release: australia product: Connect classification: connect topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Connect Chat use, Connect Chat, Connect, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities] --- # Edit basic conversation details In Connect Chat, you can customize the avatar, name, and description for a group or record conversation. ## Before you begin Role required: none ## About this task These details are not editable for direct conversations. **Note:** The name and description for a record conversation default to the record name and short description. However, editing the name or description for a record conversation does not change anything on the underlying record. ## Procedure 1. Open the a group or record conversation in the Connect workspace. 2. Click anywhere in the conversation header to the left of the icons. A pop-up appears to edit conversation details. 3. Edit the conversation image, name, and description as needed. 4. Click **Save**.