---
title: Define a recipients list for surveys
description: Use a recipients list to define targeted set of users for whom the survey invite can be sent. You can use a recipients list for multiple surveys.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/define-recipient-list.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Survey distribution, Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Define a recipients list for surveys

Use a recipients list to define targeted set of users for whom the survey invite can be sent. You can use a recipients list for multiple surveys.

## Before you begin

Role required: admin or survey\_admin or survey\_creator

## Procedure

1.  Navigate to **All** > **Survey** > **Administration** > **Recipients Lists**.

2.  Click **New**.

3.  On the Recipients List form, fill in the fields:

    For a description of the field values, see [Recipients List form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/recipients-list-form.md).

4.  Click **Submit**.

    For recipients lists created by the file upload, clicking **Submit** validates the records in the Excel file. Following validation, the system displays a pop-up window with the upload results, including valid and invalid user records.

5.  To get the updated user list, navigate to the recipient list and click **Refresh Recipient List**.


**Parent Topic:**[Survey distribution](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_SurveyDistribution.md)

**Related topics**  


[Email notifications for surveys]()

[Send survey invitations to users]()

[Add a recipients list to a survey]()

[Embed a survey within the Outlook email client]()

[Enable localization for a survey]()

[Survey URLs]()

[Create a survey module]()

[Sharing surveys]()

[Configure a survey in the Connect chat support]()