--- title: Create a document record description: Create document records and include default versions for the documents. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/document-management-services/create-new-doc.html release: australia product: Document Management Services classification: document-management-services topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Document repository, Use, Document Management, Document Services, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Create a document record Create document records and include default versions for the documents. ## Before you begin Role required: none ## Procedure 1. Navigate to **All** > **Documents** > **Documents**. 2. Select **New**. 3. On the form, fill in the fields.
| Field | Description |
|---|---|
| Name | Name of the document. |
| Owner | Name of the document owner. |
| Reviewers | Name of the reviewers if any. |
| Template | Option to determine whether the document is a template. |
| Department | Name of the department that created the document. |
| Type | The type of document based on the content: guideline, policy, procedure, or contract. |
| Classification | Classification of the document: public, restricted, or confidential. |
| Audience | Audience of the document, either internal or external.**Note:** The **Audience** field is hidden in the default view. |
| State | The state the document is in: Draft, Submit, Review, or Complete. |
| Description | A brief description about the document. |
| Default Version | The document version that is used for document download. By default, the latest version is the default version. |