--- title: Create a document record description: Create document records and include default versions for the documents. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/document-management-services/create-new-doc.html release: australia product: Document Management Services classification: document-management-services topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Document repository, Use, Document Management, Document Services, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Create a document record Create document records and include default versions for the documents. ## Before you begin Role required: none ## Procedure 1. Navigate to **All** > **Documents** > **Documents**. 2. Select **New**. 3. On the form, fill in the fields.
Field Description
Name Name of the document.
Owner Name of the document owner.
Reviewers Name of the reviewers if any.
Template Option to determine whether the document is a template.
Department Name of the department that created the document.
Type The type of document based on the content: guideline, policy, procedure, or contract.
Classification Classification of the document: public, restricted, or confidential.
Audience Audience of the document, either internal or external.**Note:** The **Audience** field is hidden in the default view.
State The state the document is in: Draft, Submit, Review, or Complete.
Description A brief description about the document.
Default Version The document version that is used for document download. By default, the latest version is the default version.
4. Select the access setting. 5. Select **Submit**. **Parent Topic:**[Document repository](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/doc-mgt-view-documents-repo.md) **Related topics** [Document versions]() [Download a document]() [Share a document link]() [Modify a shared link access]() [Configure document permissions]() [Delete a document link]() [Delete documents]()