--- title: Defining Document Workflow description: In the base system, all managed documents use the Managed Documents workflow after the Active check box is selected. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/document-management-services/r\_DefiningDocumentWorkflow.html release: australia product: Document Management Services classification: document-management-services topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Features, Managed Documents, Document Services, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Defining Document Workflow In the base system, all managed documents use the **Managed Documents** workflow after the **Active** check box is selected. \[Omitted image "MDOCworkflow.png"\] Alt text: Workflow The document parameters defined in the workflow are often used as conditions to trigger more specific workflows, such as type-specific workflows or classification-specific workflows. If different kinds of documents should follow different workflows, use the Graphical Workflow Editor to create new workflows. **Parent Topic:**[Managed Document features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/document-management-services/r_ManagedDocumentFeatures.md)