--- title: Configure the preview text setting for a standard article template description: Configure the preview text setting to customize the default preview text for a standard article template. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/create-template-standard-article.html release: australia product: Knowledge Management classification: knowledge-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configure knowledge article templates, Configuring Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Configure the preview text setting for a standard article template Configure the preview text setting to customize the default preview text for a standard article template. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **System Definition** > **Script Includes**. 2. On the Script Includes page, in the **Name** field, enter `ArticleTemplateUtilSNC`. 3. Open the ArticleTemplateUtilSNC record. 4. On the ArticleTemplateUtilSNC page, copy the following code from the **Script** field. ``` setPreviewTextForStandardArticle: function(){ return null; }, ``` 5. On the Script Includes page, in the **Name** field, enter `ArticleTemplateUtil`. 6. Open the ArticleTemplateUtil record. 7. On the ArticleTemplateUtil page, modify the code in the **Script** field by pasting the copied code as shown. ``` var ArticleTemplateUtil = Class.create(); ArticleTemplateUtil.prototype = Object.extendsObject(ArticleTemplateUtilSNC,{ type: 'ArticleTemplateUtil', setPreviewTextForStandardArticle: function(){ return null; }, }); ``` 8. In the **Script** field, remove `null` and enter a preview text. 9. Select **Update**. ## Result The modified preview text displayed on the standard article template selector. ## Example The following code is modified to show custom preview text. You can also include HTML tags to modify the appearance of preview text. ``` var ArticleTemplateUtil = Class.create(); ArticleTemplateUtil.prototype = Object.extendsObject(ArticleTemplateUtilSNC,{ type: 'ArticleTemplateUtil', setPreviewTextForStandardArticle: function(){ return 'Demo for standard article'; }, }); ``` **Parent Topic:**[Configure knowledge article templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/configure-knowledge-article-templates.md)